# Intelligent Data & AI

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**Moving beyond insight to action**  
Intelligent Data & AI is the intelligence phase, where data becomes a strategic asset. We design and build modern data platforms, analytics products, and AI capabilities that transform information into real-world decisions and automated action.

**Real-time operational insight**  
Modern data platforms providing visibility across services and operations.

**Data-driven decision making**  
Analytics and AI supporting faster, more informed organisational decisions.

**Scalable data platforms**  
Trusted data foundations enabling advanced analytics and AI capabilities.

# What we cover

#### **Modern Data Foundations**  
Designing scalable data platforms and data mesh architectures that ensure analytics and AI are built on trusted, observable, and well-governed data.

#### **Data Products & Insight Platforms**  
Building powerful dashboards, operational data products, and insight platforms that turn complex data into clear, actionable intelligence for decision-makers.

#### **Agentic AI**  
Developing secure AI agents and private retrieval-augmented generation systems that can search organisational knowledge and automate complex workflows.

#### **Predictive Analytics & Machine Learning**  
Applying machine learning to move beyond reporting toward forecasting, optimisation, and proactive decision-making.

#### **Responsible AI & Data Governance**  
Embedding governance, policy controls, and ethical AI frameworks that ensure systems remain secure, transparent, and compliant.

#### **Operational AI**  
Integrating AI capabilities directly into digital services and platforms to deliver smarter, more responsive user experiences.

# Why it matters

**Data as a Product**  
Transforming raw data into trusted platforms and operational tools that deliver ongoing organisational value.

**From Insight to Action**  
Moving beyond dashboards toward automated intelligence and decision support.

**AI That Works**  
Deploying secure, governed AI solutions that solve practical problems at scale.

## Customer stories

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### [Delivering an AI-Powered Safeguarding Platform in 12 Weeks](/content/insights/customer-stories/delivering-an-ai-powered-safeguarding-platform-in-12-weeks/index.html)  
Safeshout partnered with Burendo to build a safeguarding and analytics platform within a strict timeframe and with limited start-up funding.  
[Read more](/content/insights/customer-stories/delivering-an-ai-powered-safeguarding-platform-in-12-weeks/index.html)

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### [Modernising UKHSA’s CRM for national scale and resilience](/content/insights/customer-stories/modernising-ukhsas-crm-for-national-scale-and-resilience/index.html)  
Our partnership transformed UKHSA’s Salesforce CRM from a fragmented, cost-inefficient, and unmanaged platform into a holistic, well-planned, and cost-effective tool.  
[Read more](/content/insights/customer-stories/modernising-ukhsas-crm-for-national-scale-and-resilience/index.html)

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### [Transformation of tiered IT service functions for UK Health Security Agency](/content/insights/customer-stories/transformation-of-tiered-it-service-functions-for-uk-health-security-agency/index.html)  
This work ensured that mission-critical services, like data pipelines and public-facing websites, are reliable and secure, directly supporting the agency’s goal of protecting public health.  
[Read more](/content/insights/customer-stories/transformation-of-tiered-it-service-functions-for-uk-health-security-agency/index.html)

## Latest updates

**Latest news**  
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### [Burendo’s Marketer Shortlisted for Insider Yorkshire Young Professionals Award](/content/insights/news/burendos-marketer-shortlisted-for-insider-yorkshire-young-professionals-award/index.html)  
We’re delighted to share that Kate Smith has been shortlisted for Marketing and Media Professional of the Year category at Insider Media’s Yorkshire Young Professionals Awards 2026.  
[Read more](/content/insights/news/burendos-marketer-shortlisted-for-insider-yorkshire-young-professionals-award/index.html)

**Latest blog**  
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### [From Data Ready to Delivery Ready: What public sector AI adoption needs next](/content/insights/blogs/from-data-ready-to-delivery-ready-what-public-sector-ai-adoption-needs-next/index.html)  
The UK public sector has strong data foundations but struggles to turn readiness into real outcomes. Discover why delivery capability…  
[Read more](/content/insights/blogs/from-data-ready-to-delivery-ready-what-public-sector-ai-adoption-needs-next/index.html)

## Get in touch

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